Shipping FAQ

On Saturdays I handle packing and shipping and send out all orders of original artwork and/or in-stock products.

When you order 'on' a Saturday, please remember that your order will then move to the upfollowing Saturday to be handled and shipped.
All orders shipped from the Netherlands are sent from PostNL, using their standard pricing.

In case of ordering print-on-demand products (prints, mugs, apparel):
These products will be processed the moment you’ve placed + paid for your order and are usually shipped pretty fast!
See below for more information regarding delivery.

👉    Shipping details for print-on demand

All shipping costs for print-on-demand orders are automatically calculated depending on the country you’re located.
During checkout, you can overview your total costs including shipping before placing your order.

When ordering a print-on-demand article combined with an 'in-stock' product that I ship from my home, it’s possible that you'll be charged a higher shipping fee. That’s because part of your order will be shipped from the Netherlands, and the other part will be shipped from a warehouse in Europe or the USA. My apologies if this causes any inconvenience.

👉    Packaging

Sent from Printful:
Prints from Printful are usually shipped to you in a cardboard tube.
Apparel might reach you in a plastic bag.
Other items may come to you in a cardboard box with protective wrapping of the products inside.

Sent by me: Original artwork:
Depending on the size, my original artwork will be shipped from my home in a cardboard tube, A4-sized envelope, or cardboard box.

Sent by me: games, books, puzzles, etc:
These will be sent in a cardboard box and may contain corrugated cardboard or old newspapers to keep the items secure.

Recycling:
I recycle my cardboard boxes, so please keep in mind that (when I send you something personally) you may receive your order in a cardboard box that has already been used before. I will make sure it looks nice and decent, but this way, I try to reduce my waste by recycling my packaging whenever it’s possible. (Yes, I'm one of those peeps who saves their incoming boxes)

Countries:
I ship to the countries that are listed on the checkout page. If your country is not on the list, I won’t be able to ship to you. My apologies for any inconvenience.

 

👉    Delivery times

Are different for each country
Please be aware that delivery times may vary per country.
It all depends on:
– the postal service of the country you live in
– the country the product was sent from
(Either distributed by Printful or sent from the Netherlands).
– the season you’re ordering in.
(Expect longer delivery times in the months November and December.)
– and the way your Customs service will handle your package.

Once the item has been shipped out, my hands are bound. I can give you an estimated time but can’t promise you when it will arrive exactly.
Thanks for your understanding. 😊

Delivery times for Printful:
Printful takes 2-7 business days to create apparel products (t-shirts etc.) and 2-5 business days for non-apparel (posters etc.) products. Then you should add shipping time on top of that.
Approximately 97.66% of their orders are shipped within 5 business days. More than half of their orders are shipped within 3 business days or less.*
During checkout, you can select the shipping option which gives you an estimate of the delivery time after printing.

*Please keep in mind that these estimates will take a bit longer during the holiday season.

Pick-up service?
No, sorry. Due to my schedule and my privacy, I don’t offer pick-up services.
Thanks for understanding. 🙃

👉    Check your address

Double-check your address before placing an order.
When you’ve filled in a wrong or an incomplete shipping address, and the order has already been sent out to you, I won’t take any financial responsibility for this mistake. Of course, feel free to place a new order at your own cost and I can send you a new item, provided it wasn’t a one-of-a-kind original artwork.

Please note:
By placing an order, you acknowledge to have read and agreed to all of the terms above.